Return Policy
🔁 Return & Refund Policy
Last updated: 08 July 2025
At LMJ Enterprise, we want you to feel confident shopping with us. If you're not 100% satisfied with your purchase, we’re here to help.
✅ Returns Eligibility
We accept returns within 30 days of the delivery date if:
The item is unused, unworn, and in its original packaging
You have the receipt or proof of purchase
Non-returnable items:
Gift cards
Personal care items (like pacifiers or bottles) for hygiene reasons
Sale items marked “final sale”
🔄 How to Start a Return
To request a return, please contact us at lmjenterprise@lmjenterprise.solutions with:
Your full name
Order number
The reason for the return
We’ll provide you with instructions and a return shipping address. Please do not send your item back without contacting us first.
📦 Return Shipping
Customers are responsible for return shipping costs unless the item was defective or incorrect.
We recommend using a trackable shipping service.
💵 Refunds
Once we receive and inspect your return:
We’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed back to your original payment method within 5–7 business days.
🚫 Damaged or Incorrect Items
If your item arrives damaged or you received the wrong product, please contact us within 7 days of delivery. We’ll replace the item or issue a full refund at no cost to you.
❓ Need Help?
For any questions about your return or refund, please contact:
📧 lmjenterprise@lmjenterprise.solutions
We’re here to help make things right!